Politique de confidentialité

 

Privacy Policy

Last Updated: 11 March 2025

Welcome to Marché Brésil. This Privacy Policy describes how Marché Brésil ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from www.marchebresil.com (the "Site") or interact with us in any way.

By using our Site and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our services.

📧 For any privacy-related inquiries, contact us at: info@marchebresil.com

1. Information We Collect

We collect different types of personal information based on how you interact with us.

A. Information You Provide Directly

When you use our services, we may collect:

  • Contact Information (name, email, phone number, address)
  • Order Details (billing/shipping address, payment confirmation)
  • Account Information (username, password, security details)
  • Customer Support Messages (emails, chat inquiries, or other communications)

B. Information We Collect Automatically

When you visit our Site, we may collect information automatically through cookies and tracking technologies, including:

  • Device & Browser Data (IP address, operating system, browser type)
  • Usage Data (pages visited, time spent on the site, purchase behavior)
  • Shopping Preferences (items added to cart, saved items)

For more details on cookies, see Section 5 below.

C. Information from Third Parties

We may receive information from:

  • Shopify (our e-commerce provider) to process your orders securely.
  • Payment Providers (e.g., Shopify Payments, PayPal) for payment verification.
  • Marketing & Advertising Partners (for targeted promotions).

All third-party data is treated in accordance with this Privacy Policy.

2. How We Use Your Information

We use your information for:
✅ Processing Orders & Providing Services (order fulfillment, customer support)
✅ Account Management (logins, security, loyalty programs)
✅ Marketing & Promotions (sending offers, newsletters, and ads)
✅ Fraud Prevention & Security (detecting unauthorized access)
✅ Legal Compliance (tax records, regulatory requirements)

📩 Marketing Preferences: You can opt out of promotional emails anytime by clicking "unsubscribe" in our emails.

3. How We Share Your Information

We only share your information when necessary to:
✔ Fulfill orders (e.g., with Shopify and shipping providers)
✔ Process payments (via trusted third-party payment processors)
✔ Run our website (IT services, analytics, advertising)
✔ Comply with legal requirements (law enforcement, fraud prevention)

🚫 We do not sell your personal data to third parties.

4. Data Security & Retention

We take reasonable steps to protect your data using encryption and secure servers. However, no online platform is 100% secure.

🔒 Your responsibility: Keep your passwords and account information safe. If you suspect unauthorized access, contact us immediately at info@marchebresil.com.

⏳ Retention Policy: We keep your data only as long as needed for legal, operational, or service-related purposes.

5. Cookies & Online Tracking

Our Site uses cookies to:
🍪 Enhance your browsing experience
📊 Analyze website traffic and performance
🎯 Show personalized marketing content

You can manage cookie preferences in your browser settings. Disabling cookies may affect some Site functions.

For more details, see Shopify’s Cookie Policy: https://www.shopify.com/legal/cookies.

6. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:
✔ Accessing the data we hold about you.
✔ Requesting deletion of your personal data.
✔ Updating or correcting inaccurate data.
✔ Withdrawing consent for marketing communications.

📩 To exercise your rights, email us at: info@marchebresil.com.

7. Third-Party Links & External Services

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing your data.

8. Children's Privacy

Our services are not intended for children under 16 years old. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us for removal.

9. Policy Updates & Contact Information

We may update this Privacy Policy as needed. Changes will be posted with a revised "Last Updated" date.

📧 For privacy concerns, contact us at: info@marchebresil.com

📍 Business Address:
Marché Brésil
729 Rue Saint-Pierre, Chambly, QC J3L 1M1

By continuing to use our Site and services, you agree to this Privacy Policy. 🚀